The Value of the TimeClick Unlimited Membership

November 16, 2018
Last Updated: Jan 08, 2026
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For over 25 years, TimeClick® has been trusted by small businesses to track employee time accurately and efficiently. With the TimeClick Unlimited membership, you get more than software - you get ongoing support, new features, and access to powerful tools that keep your business running smoothly.

When you purchase TimeClick, your first year of Unlimited is included. After that, you can choose to keep it going annually - and most customers do, because it’s worth it .

“I’ve found their technical support readily available, solving whatever issues we’ve had with just one phone call. A great program for our office team!”

-Stu Lieblich, DMD, Avon, CT

What’s Included in TimeClick Unlimited

Utah-based TimeClick Unlimited technical support agent providing quick answers and solutions

Unlimited Utah-based customer support

Speak to a real human every time - no phone trees, no bots. Our team responds in an average of 10 seconds during business hours (7 a.m. to 4 p.m. Mountain Time, Monday through Friday).

Multiple ways to get help

Call, email, or live chat - whichever is easiest. And if it’s quicker for us to just show you, we can connect remotely to walk you through a fix or provide hands-on training.

Free version upgrades

We release new versions of TimeClick every few years with updated features, improved functionality, and changes to keep up with employment laws. Unlimited members get every upgrade at no cost.

Access to mobile and geofencing features

Track time from anywhere with our mobile-friendly tools, or use geofencing to prevent clock-ins outside approved locations. These features are included with any annual subscription, but are not available with pay-per-incident support.

“We purchased [a] business with a different time clock in place [which] turned out to be very cumbersome to use. After some research, we chose TimeClick and haven’t looked back...

We have a couple team members that are not huge fans of anything computerized and they manage just fine with TimeClick. We would recommend it to anyone looking for an easy solution to employee time clock management.”

-Rick D., Drosinski Dental

Why Support Matters (Even if the Software Works Out of the Box)

TimeClick Unlimited remote support with live assistance from friendly customer service representatives

TimeClick is designed to install in minutes, but every business runs into unexpected tech issues from time to time. With Unlimited, you’re covered when:

  • A computer crashes on payroll day and you need to restore your data fast
  • A network change causes connection issues between devices
  • You move TimeClick to a new computer and want to ensure no data is lost
  • You hire a new admin who needs quick training
  • You want help using new features or reports

Sure, we have videos, guides, and blog posts for many questions - but having an expert ready to jump in can save you hours of frustration.

Most customers can get everything they need directly from us without calling in IT. And unlike other companies, there’s no bopping around phone menus or being passed from department to department. Whoever answers your call can help with anything and everything you need.

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Mobile view of TimeClick time clock app showing clock-in screen

Do I Have to Upgrade Every Year?

TimeClick Unlimited membership includes free software version upgrades for all members

No – if your current version does everything you need, you can keep using it. But staying on Unlimited means you’ll always have the option to upgrade at no extra cost when a new version comes out with something you want or need.

Here’s why it’s smart to keep your membership active:

  • If you cancel Unlimited, you can still re-enroll - but you’ll need to buy a whole new license to get upgrades again.
  • Paying for a single upgrade is often more expensive than maintaining the membership.
  • New versions often include compliance updates and customer-requested features that make your workday easier.

How to Sign Up

TimeClick Unlimited support options including phone, email, and live chat with Utah-based customer service team

You’re automatically enrolled in TimeClick Unlimited when you first purchase TimeClick, and it renews annually unless you decide to cancel.

If you ever choose to cancel, you can still get help on a pay per incident basis. But you’ll lose access to the full package of benefits - including mobile, geofencing, and future upgrades.

If you’d like to keep your membership going or have questions about your current plan, you can call, email, or live chat with us (click the icon on the bottom-right corner of this screen) - whichever is easiest. Our team will walk you through the renewal or answer any questions you have.

Bottom line

TimeClick Unlimited is the easiest way to keep your time tracking worry-free. You get instant access to our Utah-based support team, upgrades when new versions launch, and tools like mobile and geofencing to make managing employee time simpler.

Most customers can handle every TimeClick need with us - no IT department, no chasing the right extension, no waiting on hold. Whoever picks up your call can solve your issue from start to finish.

Whether it’s setting up mobile access, fixing a connection glitch, or walking you through a payroll export, we make it quick, friendly, and done right the first time.

Not using TimeClick yet? See for yourself why over 8,000 businesses trust us to track employee time.

Start your FREE TimeClick Trial Today.
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