Problem Not Able to Create Additional Employees

Bobby Gailey Head of Sales and Customer Success

This problem is only applicable to the LITE license which has a 4 employee limit. The limit applies to both active and inactive employees. We recommend upgrading to our single computer license in this case, which allows you to track as many employees as you would like. This would allow you to keep your employee records for years to come. To upgrade please contact us. However, if you don’t have the budget or would not like to upgrade there are steps to fixing this.

1. Log into Admin mode within TimeClick
2. Click on Employees on the navigation bar
3. Select the employee you would like to delete
4. Click Edit Employee Record
5. Go to the Detailed Info tab
6. Click Delete Employee
7. IMPORTANT deleting the employee will remove all their times, everything, there is no way of retrieving the information. We recommend upgrading to the single computer license instead of ever deleting an employee. But if you would like to delete them click Ok
8. You may need to repeat this process for any empty employee records or any employees you would like to delete

To upgrade to a single computer license, please contact us.

*Update*

The LITE version is no longer available. IF you happen to still have the LITE version, please contact us for your free upgrade!