
Errors that occur during the installation of TimeClick are almost always, if not always, caused by a third party program on the computer, such as antivirus or firewall software other than Windows Defender.
When this happens, ask your IT person to make sure your antivirus or firewall gives TimeClick sufficient permissions. They will need TimeClick’s port number and file paths:
Port Number: 12012
File path(Server): C:\Program Files (x86)\TimeClick Server
File path(Workstation): C:\Program Files (x86)\TimeClick WS
These error numbers all mean the same thing:
- 41
- 51
- 340
If there is no third party Antivirus or Firewall, then either the customer is unaware of it, or there is some other program or setting on their computer causing the issue. TimeClick 25 runs on Windows 8 and newer; Windows 10 and newer recommended. See our system requirements page: https://timeclick.com/timeclick-system-requirements/
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