This error is a not-so-common one. However if it does appear, contact us because we need to check a few things on your account. It could have been a miscalculated entry somewhere.
In a case such as this, we may need to simply just re-register the product.
Our contact information is as follows:
Phone: (435) 753-4102 ext. 2
Email: support@timeclick.com
Chat: Go to our website and click the button in the bottom right hand corner
Hours of Operation: 7am – 4pm MST