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Resetting your Admin password in TimeClick only takes a minute, but there’s one key thing to know first.
If you can’t log in because the Admin password is completely forgotten, reach out to our support team by live chat or at (435) 753-4102 ext. 2. We’ll send you a temporary override password that works for that day only. Once you’re in, you’ll use that temporary password as your “current password” to create a new one.
When You Might Need This
- You forgot your Admin password.
- A former admin left your company and you need to regain access.
- You’re updating passwords for added security.
Step 1: Log in as Admin
- From the main screen, click Admin in the top-right corner.
- Enter your Admin password and log in. If you received a temporary override password from support, use that instead.
Step 2: Reset the Password
- Click the gear icon in the top-right corner, then go to Settings → General.
- If you’re using TC 21 or an older version, go to Preferences → General.
- Select Change Admin Password.
- Enter your current password (or the temporary one if provided by support).
- Type your new password twice to confirm.
- Save your changes. You’re all set!
Security Tips
- Use a unique password that’s not easy to guess.
- Update the Admin password regularly, especially when team members change.
- Keep the Master Admin password private and limited to ownership or trusted management.
Conclusion
If you still know your Admin password, resetting it takes less than a minute inside the program. If you’ve forgotten it completely, contact our support team for a same-day temporary override password. Once you’re back in, set a new Admin password right away so you never get locked out again. To change an employee or Restricted Admin password instead, see employee and Restricted Admin passwords.